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Frequently Asked Questions (FAQ)

Decoration Questions

How much does it cost to decorate my house?

Our pricing averages to around $10 per foot for most items. The total cost depends on the size of your house, the amount of lights you want, and what you want decorated. Total cost including installation, lights, labor, and teardown can range from $1000 for an average roofline, up to several thousand dollars for more extravagant displays.
When will you install my lights?

For Halloween, we install anytime up to October 26th. For Christmas, we can install anytime up to December 15th. For all other holidays and events, please contact us for installation dates.
When will you take down my lights?

Takedowns are not scheduled due to routing and time constraints. Takedowns may occur anytime between 1/1 and 1/31.
  • How much is shipping?
    We can currently ship to anywhere in the 50 United States. To ensure we provide you with the most economical shipping rates possible, shipping will be invoiced separately. Shipping is initially charged at $1, then a separate invoice for the remainder will be sent once your order is packed for shipment.
  • What type of lights do you offer?
    At Lights Of Winter LLC, we take tremendous pride in providing high-quality, commercial-grade holiday lighting and decoration products that have been thoroughly tested and proven to work. Our team has diligently tried and tested all of our items, ensuring they meet our high standards for functionality and durability. *Disclaimer: Items purchased on our site ship to you brand new from the manufacturer, we do not test items before shipment.
  • What is the warranty on your products?
    All products from Lights Of Winter LLC come with at minimum 3-year manufacturer warranty. This warranty ensures that our customers can have peace of mind knowing that their holiday and celebration lighting products are protected against defects and malfunctions. We are proud to stand behind the quality and durability of our products, and our warranty reflects our commitment to providing top-notch lighting solutions for all your holiday needs. *Disclaimer: Warranty is only valid for 90-day seasonal use.
  • How does an estimate work? Do I have to purchase everything quoted?
    When you contact us we will typically request a picture of your home to create a concept drawing of what your house could look like. We quote many options to allow you to create your own personalized display. All of our pricing is a la carte so you can pick and choose what works best for you and your budget. All of our pricing is all-inclusive of purchasing lights, installation, and teardown. Storage may be added for an additional fee of $200 per item. For example, if you purchase a wreath, roofline, and palm tree lighting, your storage fee would be $600 per year (3 items).
  • How much does it cost to decorate my house or business?
    Our pricing averages to around $10 per foot for most items. The total cost depends on the size of your house, the amount of lights you want, and what you want decorated. Total cost including installation, lights, labor, and teardown can range from $1000 for an average roofline, up to several thousand dollars for more extravagant displays.
  • How long does it take to install?
    The time it takes to install your display will depend on the size of the property and the complexity of the lighting design. Typically, it can take anywhere from a few hours to a full day to complete the installation.
  • Do you provide maintenance services?
    Yes, all of our services include maintenance for covered reasons to ensure that your lighting display stays in sparkling condition throughout the holiday season. This may include replacing bulbs, adjusting lighting fixtures, and more. Complimentary service calls do not cover damages due to Client negligence, ie. running over lights.
  • Do you offer storage for our lights?
    Storage is offered for an additional fee of $200 per item, per year. For example, if you purchase a wreath, your roofline, and palm tree lighting, your total storage fee for the year would be $600, plus tax. All items are stored in a climate-controlled facility. As the lights are your property, you are welcome to take them at anytime for your own use, with advance notice.
  • Where do you purchase your lights?
    All lights are purchased brand new, 100% LED, and custom cut to match your home. We partner with multiple lighting businesses across the country to ensure you always get the best deal, while still ensuring you receive a high-quality product. We custom cut everything from extension cords to light strings to perfectly fit your home. You will own all of the lights once the season is over so, if you choose, you can decorate on your own with the same lights the next year!
  • When will you take down my lights?
    Takedowns may occur anytime between 1/1 and 2/7. We do not schedule takedowns due to routing and time constraints. In late December, we will attempt to send an estimated date, however, this is only an estimate and is subject to change. In most cases, we will notify you a day or two prior to arrival so you are prepared.
  • Can you use my own lights (existing lights)?
    FOR LIABILITY AND MAINTENANCE REASONS, WE CANNOT UTILIZE LIGHTS YOU CURRENTLY OWN. We can only install lights provided by Lights of Winter LLC.
  • What is included in the cost?
    Our typical pricing includes purchasing lights, installation, teardown and boxing up. We specialize in offering a totally hands-off, all inclusive experience. We take care of the hard work so you can enjoy the holidays! Storage is offered for an additional fee of $200 per item, per year. For example, if you purchase a wreath, your roofline, and palm tree lighting, your total storage fee for the year would be $600, plus tax.
  • When will you install my lights?
    For Halloween, we install anytime from August 1st up to October 26th. For Christmas, we can install anytime from October 1st up to December 15th. We will do our absolute best to try to accommodate date requests on a first-come, first-serve basis. In most cases we can accommodate requests within +/- 3 days, however, factors beyond our control (ex weather or labor) may increase this timeframe. For all other holidays and events, please contact us for installation dates.
  • What kind of lighting options are available?
    There are many different types of lighting options available, including colored lights, white lights, icicle lights, net lights, and more. The type of lighting used will depend on the desired effect and the preferences of the property owner.
  • How does RGB/Permanent lighting work?
    We currently offer 2 different permanent RGB lighting options, Inception and Permatrack. Inception is controlled via a smartphone app with preset effects. Permatrack is computer controlled to give you nearly infinite options for controlling the lights, including creating your own dancing light shows!

Light Show Questions

How long did it take to set everything up?
 
In 2019, we completed installation of the Christmas show in a record 5 days!!! (compared to typically 18 days)
How did you control all of the lights?
 
We use two softwares called Light-O-Rama and xLights to run our shows. The software and controllers are basically computerized light switches.
How many lights do you have in the show?
 
During the final show in 2019, we had over 40,000 lights!
How high was your electric bill for the show?
 
Though we don't know the actual amount, due to using electricity around the house, as well as the show, we estimated it to be less than $25 to power the show for 45 days. We used 100% LED lights in our show which helped cut down on the power costs enormously.
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